Questions About Your Plan or Training?
For the duration of your Unlimited subscription, you will have non-stop access to our team of certified coaches. We promise to answer your request within 24 hrs (Mon-Fri) or 48 hrs at the weekend (due to coaching commitments).
Click on the “Email The Coach” button at the top of this page.
Feel free to contact us if you have questions along the way. We want to provide an affordable and effective training solution rather than leave you alone with a training plan.
Some reasons athletes get in touch
- Advice for how you can make scheduling changes to your plan.
- Advise how to schedule and adjust for lead-up races.
- Managing injury/illness.
- How to set up your training thresholds and zones.
Your coach will check your training once a fortnight. If we notice that you have missed training, we will get in touch to find out how we can help.
Personalisation and Analysis
The only things we don't include are the personalisation of your training plan, analysis of your training data or answers to things unconnected to your training. For example, we cannot view your completed training and make comments on it.
For anything else, you are welcome to drop us a line.
You will also have access to the TrainingPeaks dedicated support team for questions about the Training Peaks platform itself. You can contact them here.
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